Business values

The team and people

The team is the most important part of our company because without peoples’ skills and experience this company could not exist or being successful.
Conscious of this, all our collaborators consider themselves to be part of a large and close family.
It is in our business DNA the will to always hear and respect them, because they are men more than workers.

Honesty

Honesty is at the root of our business values.
We work honestly by obeying the rules.
We act correctly and coherently and we are proud of it.
We are always fair with our interlocutors, both customers and agents but also suppliers and collaborators.

Attention to customers

Our goal is to make our customers always fully satisfied.
Customers’ needs lead our business, we continuously try to meet their needs by offering innovative and reliable products and services.

Transparency and reliability

We have no secrets.
We were born in a world where reputation relies on the engagement and on the way people work.
Our information policy is improving in time in order to guarantee you more and more transparency and reliability.
Our supplier and collaborators know this, but mainly our customers do.

Responsibility

Since our windows are put up in houses they have to guarantee the highest level of security for people and the environment.

We want to be responsible not just for our success but also for our customers’ wellbeing by offering products capable of improving, at home, the quality of their lives and comfort.

Quality

Quality is a value that cannot be ignored: in fact we meticulously check every single component of our windows.
Moreover, our frames are certified by European-level bodies and they totally meet the rules coming from both the national and international standards. Our products are made by carpenters who work with great care and skill.
The quality of our doors and windows also depends on the row materials bought by our suppliers who are meticulously selected in order to obtain excellent finished products.

Credibility

We keep our promises, because we just make promises we can keep, from the production to the assembly of the windows and the post-sale service.

Environment

Palomba®commits itself to following all the rules, instructions and standards regarding the respect for the environment pertaining its own production activities.
Anyway, the respect for the environment is not an unavoidable business duty but it is a voluntary responsible behaviour.

Innovation

We think that investing continuously in innovation, from the production process to the finished product, is an essential requirement to meet our customers’ needs.